Alternative Metrics And Charts And Data Driven Coaching

ABOUT THE SESSION

Team data and dashboards can be misused and cause more pain than results. Having the team run blind to its historical data though is often worse, with solely opinions and gut-feel driving process change. Helping your teams see and understand a holistic balance of their data will give your coaching advice context and encourage team constant improvement through experiments and reflection. Coaching dashboards are about balancing trade-offs. Trading something your team is great at for something they want (or need) to improve. Having the team complete the feedback loop and confirm than an experiment had the intended impact, will process improvement be continuous and sustainable.

This session shows how to expose data to teams in order for them to retrospect productively, determine if a process experiment is panning out as expected, and to vigorously explore process change opportunities. Recent research shows strong relationships of certain metrics to process and practices, and this session demonstrates how these metrics have and can be tied to timely coaching advice. The real-world dashboards demonstrated in this session show most common problems and how to avoid them with before and after shots and quotes from the teams impacted by them.

In this session you will –

• Learn how you can not only gather data, but use it to improve the process, with examples!

• Learn how your can tie data insights to coaching advice (data driven coaching)

• Learn how you can detect, predict and avoid data gaming and dashboard misuse

• Learn from my mistakes, and mistakes I’ve seen others with real examples of Agile coaching dashboards (good and bad)

Learning Outcomes:

• How to reliably expose team data for process improvement

• How to tie data to coaching advice (data driven coaching)

• How to avoiding data gaming and dashboard misuse

• Real examples of Agile coaching dashboards (good and bad)

ABOUT THE SPEAKER

Troy is an experienced IT executive who has been involved in many leading software organizations over 20 years. Most recently, Troy founded Focused Objective (http://focusedobjective.com/) to build and promote risk management tools that simulate and forecast software development projects and portfolios. Technology has always been a passion for Troy. After cutting his teeth on early 8-bit personal computers, Troy moved into electronic engineering, which later led to positions in software application development, architecture and management for some of the most prominent corporations in automotive, banking, travel and online commerce. Email me at: troy.magennis@focusedobjective.com

ABOUT OUR VENUE HOSTS

Bazaarvoice powers a network that connects brands and retailers to the authentic voices of people where they shop. Each month, more than 700 million people view and share authentic opinions, questions, and experiences about tens of millions of products in the Bazaarvoice network. The company’s technology platform amplifies these voices into the places that influence purchase decisions. Network analytics help marketers and advertisers provide more engaging experiences that drive brand awareness, consideration, sales and loyalty. Headquartered in Austin, Texas, Bazaarvoice has offices across North America, Europe and Asia-Pacific. For more information, visit http://www.bazaarvoice.com (http://www.bazaarvoice.com/), read the blog at http://www.bazaarvoice.com/blog, and follow on Twitter at http://www.twitter.com/bazaarvoice.

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