Unlocking ITSM/ESM with Atlassian and the power of AI in Nicosia
Details
Dear Atlassian enthusiasts,
Join us as we talk about all things service management together with Atlassian product users and ITSM practitioners!
In this Atlassian Community Event, we will introduce you to Atlassian's ITSM tools, discuss a number of topics related to Jira Service Management and AI (Jira Service Management virtual agent powered by Atlassian Intelligence), and look at the importance of maintaining a Configuration Management Database (CMDB) in a heavily regulated environment.
Agenda
4:30 PM: Welcome
Registrations & Networking
4:45 PM: Introduction by Gonchik
5:00 PM: Unleash the power of Atlassian AI-powered ITSM/ESM
Overview of Atlassian's ITSM solutions and quick look at things to come
Look at ways companies can leverage Virtual Agent and Atlassian Intelligence to enhance their Service Management practices
5:30 PM: ITSM in action [Short Demo]
6:00 PM: The Importance of maintaining a Configuration Management Database (CMDB) in a heavily regulated environment. - The case of the Bank of Cyprus
6:30 PM: Q&A
7:00 PM: Draw winners to win coupon codes for the Adaptavist Merch stores
7:15 PM: Networking
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Speakers
Effie Bagourdi - Nimaworks (Partner & Atlassian Services Manager)
Christos Kakolyris - Adaptavist (Strategic Sales Manager)
Nikos Georgakopoulos - Adaptavist (Head of Service Delivery)
Lia Ioannou - Bank Of Cyprus (Head IT Performance & Relationship Management)
Hamsa Mouhamad - Nimaworks (Technical consultant)
Moderator
Gonchik Tsymzhitov - Exness (Technical lead)
Each time happy to be a part of that ecosystem, especially in the integration part. Experience with ITIL/ITSM processes.
Hosted By
Gonchik Tsymzhitov, Architect
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Global Partner
Atlassian (http://atlassian.com)
Millions of users globally rely on Atlassian products every day for improving software development, project management, collaboration, and code quality.
Partner
Nimaworks (https://nimaworks.com/)
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For over a decade, Atlassian customers have come together to network, share ideas, solve problems, and find new ways to use Atlassian products. Today, more than 15,000 people take part in Atlassian community events in more than 30 countries.
Complete your event RSVP here: https://ace.atlassian.com/events/details/atlassian-limassol-presents-unlocking-itsmesm-with-atlassian-and-the-power-of-ai-in-nicosia/.