Dear Atlassian enthusiasts,
Join us as we talk about all things service management together with Atlassian product users and ITSM practitioners!
In this Atlassian Community Event, we will introduce you to Atlassian's ITSM tools, discuss a number of topics related to Jira Service Management and AI (Jira Service Management virtual agent powered by Atlassian Intelligence), and look at the importance of maintaining a Configuration Management Database (CMDB) in a heavily regulated environment.
Agenda
4:30 PM: Welcome
Registrations & Networking
4:45 PM: Introduction by Gonchik
5:00 PM: Unleash the power of Atlassian AI-powered ITSM/ESM
Overview of Atlassian's ITSM solutions and quick look at things to come
Look at ways companies can leverage Virtual Agent and Atlassian Intelligence to enhance their Service Management practices
5:30 PM: ITSM in action [Short Demo]
6:00 PM: The Importance of maintaining a Configuration Management Database (CMDB) in a heavily regulated environment. - The case of the Bank of Cyprus
6:30 PM: Q&A
7:00 PM: Draw winners to win coupon codes for the Adaptavist Merch stores
7:15 PM: Networking
