Gov Design Meetup #12: Words, content, services

Government services mostly consist of words. However, people tend not to read them. In the last seven years or so content design has emerged as a discipline to reduce, simplify and clarify content in guidance and services.

For the 12th Gov Design Meetup, we invite content design professionals to talk about their work, show us how they make services more accessible and easier to understand and use.

SPEAKERS
Gabrielle Acosta, Content designer and Kate Ivey-Williams, Senior Service Designer for step-by-step navigation at Government Digital Service (GDS) | @gabytheresa & @KateIW

Hinrich von Haaren, Freelance content strategist at Content Design London, formerly content designer at GDS, HM Treasury & NHS Digital | @PopUpStory

Steven Proctor, Content designer at HM Revenue & Customs | @mrstevenproctor

The event will be hosted by GDS.

The agenda for the evening:
6:00 Doors open
6:30 Introduction
6:40 Talks from our speakers
7:40 Panel conversation and time for additional questions
8:00 Wrap up and move on to the pub

Join us afterwards for drinks at The Culpepper.

See you there!