Responsible AI in Practice for Product Teams

"Your AI works, but should you ship it?
Unpacking what Responsible AI means in practice for product teams." by Kirsten Osborn

Abstract
AI introduces new risks to product development. From biased decisions and privacy breaches to hallucinations and unintended user harm. The risks aren't just theoretical, but can have serious consequences for both users and the product companies themselves. In this talk we'll look at some real-world AI product fails, unpack what Responsible AI actually means in practice, and explore simple ways teams can incorporate Responsible AI into their thinking and products.

Speaker bio
Kirsten Osborn (MBA, CMgr FCMI) is a senior leader in commercial, product and AI transformation. With nearly 20 years in tech and consulting, she has run technology businesses with full P&L ownership, most recently as regional managing director at two mid-market tech consulting firms, leading teams of up to 45 people. She also helps small and medium-sized businesses adopt AI in practical, measurable ways. Kirsten speaks on AI transformation and process improvement across business operations and product development, responsible AI, AI as assistive technology, and AI and tech innovation in China.