Killer features of JSM integration from Insight for Jira and OpsGenie
Details
THIS IS A FREE EVENT - PLEASE FINISH YOUR RSVP IN THE LINK BELOW
Irina Pozdnyakova will have speech about IT service management from scratch.
Ira would tell us what's the difference between alerts, incidents, bugs and problems in managing perspective using JSM. We'll see how to set up effective management process for each listed entity.
Also, we will discuss how helps us Insight for Jira and Opsgenie and setup own integration via cloud instances.
Agenda
6:00 PM: Registration and Introduction
6:10 PM: IT service management from scratch
Ira would tell us what's the difference between alerts, incidents, bugs and problems in managing perspective using JSM. We'll see how to set up effective management process for each listed entity
6:40 PM: Insight for Jira in Cloud
7:10 PM: Insight for Jira in Cloud
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Speakers
Gonchik Tsymzhitov - Itiviti (Solution Architect)
Atlassian Administrator for Jira, Confluence, Bitbucket, and Bamboo at Itiviti, a tech provider for the capital markets industry. Gonchik leads our St. Petersburg Atlassian User Group and is also a Certified Jira System Administrator. He enjoys visiting tech conferences to be up to date with the latest IT trends. As a tester, his position for IT software is “Latest is greatest”! He likes to ...
Irina Pozdnyakova - Toolstrek
Moderator
Gian Israel Nampi - ITIVITI (Atlassian Engineer)
Hosted By
Gian Israel Nampi, Atlassian Engineer
Gonchik Tsymzhitov, PhD student
Gonchik Tsymzhitov, Architect
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Global Partner
Atlassian (http://atlassian.com)
Millions of users globally rely on Atlassian products every day for improving software development, project management, collaboration, and code quality.
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THIS IS A FREE EVENT - PLEASE FINISH YOUR RSVP IN THE LINK BELOW
Killer features of JSM integration from Insight for Jira and OpsGenie