South Coast User Group - 2nd July 2024

South Coast User Group - 2nd July 2024

19:00 - Tom Morgan. Copilot Calling! Unleash the Power of Voice Conversations with Next-Level Chat Bots!

Are you excited about the future of chat bots? Brace yourself, because voice is about to take it up a notch! Imagine your customers being able to dial a regular PSTN number and simply have a conversation. Rapid, natural, and hassle-free!

Join Microsoft MVP Tom Morgan to discover the secrets to creating your very own voice-powered bots. And guess what? It's much simpler than you think, thanks to cutting-edge features in Azure Communication Services and Azure OpenAI.

Get ready to dive deep into the world of building a Language Learning Model (LLM) that's uniquely tailored to your data. We'll also explore exciting new capabilities like text-to-speech, speech-to-text and human hand off to Microsoft Teams users. We'll test our bot by all calling the PSTN number together, in the session!

No prior experience with these ground breaking technologies? No problem! This session is designed for everyone, including non-developers. You'll be amazed by how little code is actually required. Plus, all the code will be on GitHub to jump-start your own project.

19:30 - Is AI going to take my job? Maybe?! Practical advice for getting ahead of the curve! - Simon Owen

“It’s a job changing thing, not a job taking thing.”
“It’s just the evolution of work. People will evolve their up-skilling (and
development) to stay current.”
“AI won’t take your job but someone using AI might take your job.”

Are these statements true? Maybe… Maybe not!

Are you ready for the AI revolution? AI is the biggest thing since the Industrial Revolution and will affect our work, our skills, and our lives. In the relatively short time since ChatGPT launched publicly we’ve seen huge amounts of rapid change. We’ve seen AI tools and Copilots popping up EVERYWHERE! You can even build your own!

With AI appearing everywhere, in everything, what might the impact be over the coming Year… 5 years… Decades? What types of jobs might be impacted?

What can we do about it? How can we learn from the past to predict the future? How can we we embrace change - How do we keep ahead of the change and help others do the same?

In this session we’ll explore:
- How you can enable people with the relevant Copilot skills they need through a scalable governance model as a foundation of a CoE
- Measuring and maximising value through the lifecycle
- Ensuring responsible and secure use of AI
- Building the right communities to spread the load

Whether you are a government, an organisation, a tech company, or an individual, you need to learn, share, and collaborate with AI. This session will help you start your journey and get ahead of the curve!

20:00 - 20:30 - Food / Drink

20:30 - Extending and enhancing your apps with the power of AI, Mike Gowland

Have you heard of AI? Of course you have! Are you wondering how you can extend and enhance your Power Platform apps and flows using OpenAI and Azure services to bring the power of generative AI to your solutions? Well, this session is just for you!

On this session, I’ll take you through the fundamentals of adding AI services to your apps and flows, an overview on promoting and adding guardrails to your requests to ensure your generative services don’t go wild! We’ll also have a lot of fun too, probably at my expense!

After this session you will be comfortable in doing the following:

• Adding generative functionality to your apps and flows
• Write good system prompts that get the AI doing what you want it to do and master Prompt Engineering.
• Understand the different parameters available on OpenAI services.
• Add parameters to your generative AI calls from data within your solution.
• Extend the extension, add Prompt Engineering capabilities to your solution for continuous improvements!

Whether you’re a seasoned Power Platform maker, of if you’re just starting out on the platform, you’ll definitely find value in this session with easy to understand examples and live demos.
In this session I go over the fundamentals of Component Library building, how they benefit your wider eco-system enablement, some great hints and tips to putting them together and how to avoid some of the pitfalls you can fall into when creating these reusable components.

We'll take a look at:

Why do we use components?
New Behavior Types, Functions, Events and Actions and how they can make your components awesome
Live demo, building an app with components
Join me in speeding up your app development and make reusable code!

21:00 - Finish