New Managers & Supervisors: Leadership Skills – Toronto | 1 Day

Duration: 1 Day
Course Delivery: Classroom / In-House
Language: English
Credits: 8
Certificate: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session

Overview
In today’s workplace, technical skills aren’t enough. Knowing how to understand and manage emotions — your own and others’ — can improve leadership, teamwork, and personal growth.
Emotional Intelligence at Work is a practical 1-day training that helps you build self-awareness, handle workplace challenges, strengthen relationships, and create a personal development plan you can use right away.
Ideal for:

• Managers & team leaders
• HR professionals
• Anyone looking to grow personally and professionally

Why Choose MEDA Corporate Mastery

• Learn by doing — Real activities, case studies, and role plays you can use at work.
• Proven in practice — Trusted by 100+ participants.
• Made for new leaders — Focuses on the challenges you face when stepping into management.
• Flexible & recognised — Earn 8 credits and a Course Completion Certificate, with in-house options.
• Keep growing — Build on your skills with related leadership and professional development courses.

Ready to strengthen your emotional intelligence and elevate your impact at work?
Secure your spot on Eventbrite today and take the next step in your professional development.

What You’ll Learn
Over eight focused modules, you’ll explore the core components of emotional intelligence through discussion, activities, role-plays, and reflection:

1. Introduction to Emotional Intelligence – Understand what EI is, why it matters, and the five key components.
2. Self-Awareness & Self-Management – Identify emotional triggers, practice self-regulation, and build resilience.
3. Social Awareness & Empathy – Sharpen your ability to read others’ emotions, listen actively, and show genuine compassion.
4. Motivation & Goal Alignment – Distinguish intrinsic vs. extrinsic motivation and set goals that energize you.
5. Relationship Management – Navigate tough conversations, build rapport, and develop influence.
6. Conflict Resolution & Collaboration – Turn conflict into productive collaboration using EI-based strategies.
7. Workplace EI Application – Apply these skills in leadership, teams, and organizational culture through real-world cases.
8. EI Growth Plan – Create your personal roadmap for continuous improvement, complete with accountability tools.

Whether you’re looking to lead more effectively, improve team dynamics, or simply grow as a professional, this training gives you practical, immediately applicable skills.

@ 2026 MEDA Corporate Mastery. This content is protected under applicable copyright laws. Unauthorized copying, reproduction, or use is prohibited.