Workplace Communication Skills – Toronto | 1 Day Workshop

Duration: 1 Day
Course Delivery: Classroom / In-House
Language: English
Credits: 8
Certificate: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session

Overview
We communicate all day — in meetings, emails, conversations, and even through a simple look. But have you ever wondered why something you said didn't quite land the way you intended? 😅
Communication Strategies is a practical 1-day workshop designed to help you understand how communication works and choose the right approach for different situations.
You'll build skills to express yourself more clearly, listen better, and connect more effectively — making everyday interactions easier for you, your team, and the people you work with.

Who Should Attend?
Anyone who wants to become a more confident and effective communicator — whether you're starting your career, working in a team, managing people, or simply want to connect better with others.

Why Choose MEDA Corporate Mastery

• Learn by doing — Real activities, case studies, and role plays you can use at work.
• Proven in practice — Trusted by 100+ participants.
• Made for new leaders — Focuses on the challenges you face when stepping into management.
• Flexible & recognised — Earn 8 credits and a Course Completion Certificate, with in-house options.
• Keep growing — Build on your skills with related leadership and professional development courses.

Ready to communicate with greater impact?
Reserve your place on Eventbrite today and start building stronger, clearer connections at work and beyond.

Course Agenda
The workshop covers eleven practical modules:

1. The Big Picture – What communication is and how we communicate
2. Understanding Communication Barriers – Language, cultural, and situational barriers
3. Paraverbal Communication Skills – Pitch, tone, and speed
4. Non-Verbal Communication – Body language, gestures, and the Mehrabian study
5. Speaking Like a STAR – Situation, Task, Action, Result framework
6. Listening Skills – Active listening and sending positive signals
7. Asking Good Questions – Open, closed, and probing questions
8. Appreciative Inquiry – A positive approach to conversations and problem-solving
9. Mastering the Art of Conversation – From small talk to deeper connection
10. Advanced Communication Skills – Common ground, “I” messages, and handling triggers
11. Wrapping Up – Key insights and next steps

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