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Details

Strengthen your self-awareness, empathy, and emotional control so you can handle workplace situations with confidence and build positive professional connections.

Duration: 1 Day
Course Delivery: Classroom / In-House
Language: English
Credits: 8
Certificate: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session

Overview:
Professional effectiveness comes down to more than technical knowledge. It's also shaped by how people respond to emotions, pressure, disagreement, and interpersonal situations. Emotional intelligence gives you a practical framework for recognising these patterns and responding with more intention.

This training helps you explore the connection between self-awareness, emotional regulation, empathy, resilience, relationship management, and effective decision-making. You'll look at how emotions influence workplace interactions and learn practical techniques for staying composed, communicating clearly, understanding others, and managing difficult situations.

Action Call
Strengthen the way you respond, communicate, and lead. Join our Emotional Intelligence training in Calgary to develop practical skills for managing emotions, handling pressure, understanding others, making more balanced decisions, and building stronger professional relationships

Agenda:

Module 1:
Foundations of Emotional Intelligence & Self-Awareness

Module 2:
Emotional Triggers, Regulation & Resilience

Module 3:
Empathy, Social Awareness & Different Perspectives

Module 4:
Relationship Management, Feedback & Difficult Conversations.

Module 5:
Emotionally Intelligent Leadership & Motivation

Module 6:
EI-Based Decision-Making & Problem Solving

Module 7 :
Applying EI Across Workplace, Virtual & Hybrid Situations

Module 8:
Personal EI Development Plan & Action Planning

Join our Essential Management Skills training in Calgary to sharpen your approach to priorities, delegation, feedback, meetings, engagement, and motivation—and build a more structured approach to managing people and responsibilities.

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Related topics

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