From Colleague to Boss: 1-Day New Manager Training in Edmonton

Newly promoted ? Learn to communicate, delegate, motivate and lead with confidence in this hands-on course for first-time managers.

Duration: 1 Day
Course Delivery: Classroom / In-House
Language: English
Credits: 8
Certificate: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session

Overview:
Your First Team Is Waiting in Edmonton. Are You Ready to Lead It?
Remember the day you got the promotion? The new title, the congratulations, the quiet thought: now what?
Whether you work in energy, healthcare, construction, government, education, or tech, the skills that made you great at your job aren't the same ones that make you great at leading people. Most new managers are left to figure that out alone.
You don't have to.

Management & Leadership Skills for First-Time Supervisors & Managers
This course gives Edmonton's newest leaders the foundation to step into management with confidence. Through practical models, hands-on activities, and real-world examples, you'll learn to communicate clearly, delegate confidently, motivate your team, manage performance, and handle tough situations professionally.

What You'll Learn: Your 7-Module Journey
Becoming a leader:
Make the leap from team member to supervisor. Clarify what's expected of you, anticipate the challenges ahead, and learn which behaviors build trust. (Icebreaker)

Getting your message across:
Sharpen your communication with active listening, constructive messaging, and the confidence to speak up, down, and sideways in the organization. (Case study)

Getting work done through others:
Delegate clearly, prioritize your team's workload, and follow up so accountability sticks. (Activity)

Bringing out the best in people:
Explore motivation models, recognition strategies, and ways to build a positive, supportive team culture. (Simulation)

Tackling tension head-on:
Uncover the root causes of conflict and practice mediating disagreements so harmony returns. (Role play)

Guiding performance:
Set clear expectations, use feedback models that recognize and improve, and run performance conversations that actually help. (Activity)

Planning, deciding, and owning results:
Apply practical decision-making techniques, organize the team's work, and build real ownership across the group. (Activity)
Built for Edmonton's New Leaders: What You'll Gain:
Newly promoted and not sure where to start? This course is for Edmonton's first-time supervisors, new managers, team leaders, and coordinators stepping into leadership, as well as aspiring supervisors who want a head start.

Here's what changes:

• You'll stop second-guessing yourself and start leading with confidence
• Your messages will land clearly, whether you're talking to one person or the whole team
• You'll delegate without hovering and motivate with proven techniques
• You'll defuse conflict before it becomes a crisis
• Feedback and goal-setting will become tools you use with ease
• Tough decisions will feel a lot less lonely

You won't just have the title. You'll have the skills to back it up.
Ready to Lead With Confidence in Edmonton?
Great managers aren't born. They're built, one skill at a time. Enroll today and make your first year as a leader your strongest one.

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