What we're about

Here is a group for all customer experts. Weather your interest be customer retention, loyalty or new business acquisition, you are welcomed to join the group and share your thoughts on how to improve customer journey mapping and their overall experience with a brand.

You must join the group if:
- You are an enterprenuer, juggling between initiatives to acquire new leads
- You are a strategist, figuring out the best customer retention model
- You are your customer's advocate and want to give them the best
- You are a technology enthusiast and want to know the latest trends in CEM industry
- You are a marketer responsible for your company's P&L
- You are starting your career in the customer experience world and want to make it
big someday
- You are a CEO who wears multiple hats

Upcoming events (1)

Cloud PBX vs. Cloud Contact Center - What's the difference?

Is Cloud PBX same as Cloud Contact Center? There are many misunderstandings related to cloud contact center solutions. We take this opportunity to clear the air on Cloud Based Call Center Software. The agenda of the webinar will be to discuss: 1. Difference between Cloud PBX and Cloud Contact Center 2. What are the components of a Cloud Contact Center 3. How to decide if you need a Cloud PBX System or a Cloud Contact Center 4. How does the pricing differ between a Cloud PBX Solution and a Cloud Contact Center Solution Do not miss this webinar. Join us on 26th September at 3:00 PM.

Past events (9)

Photos (13)