Melbourne KMLF

Rebecka Isaksson and Lukas Wünsch will give some impulses on and thereafter moderate a lively discussion to Communities of Practice (CoPs). The goal of the session would be to demonstrate and discuss how Communities of Practices can evolve beyond simple “social clubs” to become engines of strategic value. The impulse outlines the basics of effective CoPs, showing how they enhance innovation, creativity, employee wellbeing, and, ultimately, organisational productivity and profitability. The speakers will make very sure to properly blend the basic input re Communities of Practice with their practical experience from Community work across sectors.

Expected outcomes
Participants will walk away with a clear understanding of what makes Communities of Practice truly effective - and how they can evolve from informal social groups into engines of strategic value. Through a mix of practical impulses and a lively, moderated discussion, the session will unpack how CoPs strengthen innovation, creativity, wellbeing, and organizational performance. Attendees will gain concrete insights grounded in real‑world community work across sectors, leaving with actionable ideas for building and sustaining Communities of Practice that actually make a difference

Speaker Bios

"Rebecka Isaksson is the Founder of KnowFlow Value and a Content AI & M365 Knowledge Strategist who helps organizations cut through content chaos and build knowledge practices that hold up in real‑world collaboration. A Microsoft MVP and former Director of Knowledge Management at Microsoft HQ, she brings more than 15 years of experience in designing governance and knowledge strategies that stay resilient long after the slide decks are closed. She hosts the Knowledge Fika podcast, where she blends Swedish fika with sharp, practical conversations on AI, collaboration, and knowledge in M365. Recognized as a Microsoft MVP in 2024, she continues championing ethical, human‑centric approaches to AI adoption that move organizations forward without losing the plot.

"Lukas Wünsch is a Knowledge Strategy and Organizational Development Leader who helps organizations build knowledge ecosystems and communities of practice that actually work in real‑world conditions. At MHP (global IT consultancy and subsidiary of Porsche AG), he focuses on strengthening knowledge flows, maturing communities, and designing service portfolios that scale in dynamic market environments without collapsing under cultural or structural friction. He writes regularly on the dynamics of effective knowledge work - from cultural debt to community leadership to the interplay between strategy and knowledge. Lukas is known for his clear, grounded perspective on what truly enables knowledge to move, grow, and create value inside complex organizations."