Data Hygeine and making information consumable for AIs - Simon Rawson

This session will be conducted as a presentation and demonstration, where the speaker will profile initiatives preparing the Australian Financial Complaints Authority for future use of AI in its ‘unstructured’ information domain. The presentation will pause for discussion about key points to seek feedback from the audience.

• The gap between current and future states – the journey over the bridge
• What is data quality comparing an organisation’s data with the public data used for products such as ChatGPT
• Types of AI – should we use a broader term -Automated Decision-Making Technologies?
• How we are doing it – information transformation

Outcomes of attending this session:
Participating in this event will enable you to understand:

• The importance of lifecycle management of information
• Common challenges in preparing for AI
• Other initiatives worthy of parallel consideration
• How the moving parts fit together

Presenter:
Simon Rawson is Manager Data Governance and Information Management at the Australian Financial Complaints Authority, the Ombudsman for the financial services sector. He is known for his thought leading views on managing information and knowledge using Enterprise Content Management solutions over the last 25 years.

Thanks again to MinterEllison, who host the amazing space we meet in each month.

Session Details:

• Date & Time: 6:00pm AEDST, Fourth Wednesday of each month
• Format: Virtual session on Teams
• Agenda:
  ● 6:00 - 6:30 networking over drinks and nibbles
  ● 6:30 - 7:45 exploration of the topic
  ● 7:45 - 8:00 wrap up and informal conversations
  ● 8:00 Dinner for interested parties

KMLF has run monthly, almost uninterrupted since 1998, serving the Victorian Knowledge Management community with close ties to Change Mgt, Records Mgt, Information Governance and Academic communities.