Design Unleashed: Beyond Buzzwords: Real Ways to Build a Customer-First Business

REGISTER HERE via Talkbase to secure your spot!

Tired of empty buzzwords? On April 1st at the Celonis Office in Madrid, join us to cut through the jargon and dive into real, customer-first service design. No fluff—just practical insights and honest discussions on designing services that truly meet customer needs.

Agenda

18:00 - Doors Open
18:30 - Welcome from the Host
18:40 - Inspiring Talks from seasoned Service Designers:
Sofia Santos and Marina Rico from Mews
Antonio Jimeno from IKEA
19:40 - Roundtable discussion
20:00 - 21:30: Networking
Mingle with fellow design professionals, share insights, and build connections that will inspire your next design breakthrough.

Why Attend?

• Get practical strategies to build services that work—for customers and business
• Move beyond jargon with real, straightforward conversations
• Connect with like-minded professionals who care about making a real impact
• Walk away with insights you can apply immediately
• Let’s talk honestly about what it really takes to design for customers.

Don’t miss this chance to be part of a dynamic community pushing the boundaries of design.

Don’t forget to REGISTER HERE via Talkbase to secure your spot!

See you there!

The event will be held in English.