Dynamics 365 Customer Service DFW Meetup – Kickoff 2026!

Join us for the first Dynamics 365 Customer Service Meetup of the year! Whether you’re a seasoned pro or just starting your journey, this event is packed with insights, practical tips, and real-world success stories to help you unlock the full potential of Dynamics 365 Customer Service.

What’s on the agenda?

• The Value of Dynamics 365 Customer Service (Including Agents)
  Presented by Microsoft experts Priyanka Wadiar & Prabha Viswanathan
  Discover how Dynamics 365 empowers your agents and transforms customer experiences. Learn about the tangible benefits and why organizations are investing in this powerful tool.
• Configuration & Extensibility: How Far Can You Go?
  Community-driven discussion
  Explore the flexibility of the platform—what can you configure out-of-the-box, and when does custom development make sense? Hear from the community and share your own experiences.
• Extending Agents for Customer Service + Success Stories
  Presented by Argano
  See how organizations are leveraging advanced agent capabilities to deliver exceptional service. Real-world examples and best practices included!

Why attend?

• Network with fellow Dynamics 365 professionals and enthusiasts.
• Gain actionable insights from Microsoft and industry leaders.
• Be part of a vibrant community shaping the future of customer service.