Copilot Learning Hub: M365 Copilot Customer Success

This week Dona Sarkar is joined by Elif Onalan to discuss customer success with M365 Copilot. Elif will discuss managing customer interactions and the impact of generative AI technology; share insights from the latest Work Trend Index analysis, revealing key findings from a global survey of over 31,000 people; and a preview of three exciting new features requested by users and implemented by the customer success team.