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We’re gearing up for our next DUG Chicago Meetup — a half‑day of learning, collaboration, and real‑world insights across Dynamics 365, Power Platform, and AI.

📅 Thursday, June 25
🕙 10:00 AM – 2:00 PM CDT
📍Microsoft Office, Downers Grove

🤚 Introductions

🎤 Cowork for ERP
Speaker: Sandra Larrea (Microsoft)
A demonstration showcasing real-world scenarios and the business impact of Copilot and AI in driving efficiency and value for customers.

🎤 Embed Contact Center Into Your Business Processes
Speakers: Kyle Lidberg & Jordan Krasner (Microsoft)
Dynamics 365 Contact Center isn’t just for traditional support teams, rather, it’s a way to connect your customers to the right part of your business. See how an ERP-driven event can automatically trigger customer communications across channels like voice, SMS, and live chat.

🥙 Lunch + 🤝 Networking

🎤 Roundtable: From Copilot to Agents — Governance, Guardrails & Real‑World Adoption Patterns
Speakers: Asif Rehmani & Shikhar Agarwal
Agentic AI is here — and it’s reshaping how work gets done. Join us for a practitioner‑led roundtable where together we break down what this shift really means, how to prepare your organization, and the governance + adoption patterns that actually work.

Whether you’re deep in the ecosystem or just getting started, this is a great opportunity to connect with practitioners, leaders, and community members shaping the future of Dynamics 365, Power Platform, and AI.

Related topics

Events in Downers Grove, IL
Artificial Intelligence
Microsoft
Microsoft Power Platform
Dynamics 365

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