Microsoft Copilot Studio: Building Voice Agents for Telephony

During the event Mahmoud will present us Agent for telephony .

Summary of the presentation :

Discover how Microsoft Copilot Studio enables the development of intelligent voice agents for telephony and interactive voice response (IVR) scenarios. This presentation will compare basic and real-time voice agents, including their approaches to intent recognition, generative orchestration, and natural, low-latency conversations. It will also explore essential telephony capabilities such as speech and DTMF input, call transfers, context variables, and integration with Azure Communication Services.

The presentation will be held at the grande bibliotheque
475 Boul. de Maisonneuve E, Montréal, QC H2L 5C4
room 2.130.1
The goal of this "informal" event is to learn about AI and discuss it together with the host.