Thinking Smart: Process Behavior Charts | Jon Peltier

Tracking your business processes can help with managing and planning. Anything that can be measured can be tracked.

Manufacturing data, like parts per hour or defective parts per batch; operations data, like percent on-time deliveries; employee performance or absenteeism; even time to process an order from receipt to delivery. All of these processes contain inherent variations, but how do you know what variation is normal, and what relates to special causes? The field of Statistical Process Control (SPC) gives up powerful graphical tools that help us track our processes, and understand what variation is normal and what needs attention.

Jon Peltier will guide you through a few examples, demonstrating why it's important to understand variation, and showing how to track processes intelligently. SPC Process Behavior Charts (Control Charts) can be set up easily in Excel. Jon will show how to set up your own Process Behavior Charts and will demonstrate a new commercial tool for creating and managing process data and control charts.

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About the Speaker: Jon Peltier

Jon Peltier is a master of leveraging the power of Excel to produce and simplify complex solutions in engineering, finance, and marketing. Jon has been a full time Excel developer since 2004, and part-time since 1994. Jon has received the Excel Most Valuable Professional award every year since 2001. Jon holds a Doctor of Science degree from MIT in Metallurgy and has over 20 years of experience in R&D, manufacturing, and production support, in the aerospace, automotive, and industrial parts industries. Jon’s background includes Statistics, Total Quality, and Six Sigma. Even Microsoft acknowledges Jon as an expert in all things related to Excel Charting.

Find more about Jon's work and connect with him:
LinkedIn: https://www.linkedin.com/in/jonpeltier
Website: https://peltiertech.com
Blog: https://peltiertech.com
Twitter: https://twitter.com/PeltierTech
Facebook: https://www.facebook.com/peltiertechnicalservices

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AGENDA: (Eastern Time)

5:30 PM - 5:40 PM- Introduction
5:40 PM - 6:40 PM - " Thinking Smart: Process Behavior Charts " by Jon Peltier
6:40 PM - 7:00 PM - Q&A + Closing by Celia Alves and MS Excel Toronto Team

We are looking forward to meeting you there!