About us
Welcome to the babelforce Meetup Group in Munich!
This group is a meeting point for contact center innovators, developers, and business leaders who are interested in building modern customer communication solutions with babelforce.
Our goal is to bring together the local CX community in Munich to exchange ideas, share experiences, and learn from each other. Whether you work in customer support, operations, technology, or strategy, this meetup offers an open platform to discuss trends, challenges, and innovations shaping modern customer experience.
At our events, you can expect engaging talks, real-world case studies, interactive discussions, and plenty of opportunities to connect with others working in CX across different industries.
We look forward to welcoming you at one of our upcoming events! 🚀
Upcoming events
1

Padel & Networking Event for CX & Contact Center Leaders in Munich (All Levels)
Unterföhring, BY, DEbabelforce x Premium Plus: Padel Tournament
Join our Customer Experience (CX) padel tournament and networking event in Munich, designed for professionals who want to connect, compete, and exchange ideas in a relaxed, high-energy setting.
Hosted by babelforce and Premium Plus, this padel networking event in Munich brings together customer experience leaders, digital innovators, and operators for an evening of sport, conversation, and meaningful connections.
Whether you're new to padel or already playing regularly, this Munich padel tournament (all levels) is the perfect mix of competition and community.
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What to expect
This is not a typical conference—it's a sports networking event for CX and tech professionals.
🧠 Customer Experience & AI discussions
Exchange insights on AI-powered automation, customer journeys, and real-world CX challenges with peers across the DACH region.
🤝 Networking with professionals in Munich
Meet founders, operators, and customer experience leaders in a casual, high-quality environment.
🎾 Padel tournament (all levels welcome)
Join friendly matches, compete in the tournament, and enjoy an active, social experience on court.
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Agenda
17.30 — Arrival and Networking over coffee & sandwiches
18.00 — Introductions & Learning how to play
18.20 — Start of the padel tournament (beginner & advanced levels)
20.45 — Announcement of Winners
21.00 — Drinks, food & open networking
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Who are we?
babelforce: Specialists in enterprise voice and customer service automation. We help businesses connect their systems, simplify complex workflows, and run contact center operations on their own terms.
Premium Plus: Experts in structuring and optimizing customer service with Zendesk. We help businesses organize, simplify, and improve their support operations.
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Who should join?
This Munich CX networking event and padel tournament is designed for senior decision-makers in customer experience and contact center operations across industries.
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Equipment information
Rackets & balls will be provided at the event.4 attendees
