GenAI Chatbots with Lex, Kendra, and Bedrock Knowledge Bases

GenAI Support Chatbots in AWS

Many organizations have large amounts of valuable internal documentation, but users often struggle to find exactly what they need in a timely. A GenAI chat interface can make extracting that value much easier than simple document search. At this talk, I'll explore AWS AI services that work together to provide an intelligent chatbot interface:

• Lex, for interacting with the user and understanding intent
• Kendra, the enterprise search index
• Bedrock Knowledge Bases, for supplying context to the chat response

You will learn how these services interact with each other as well as other services such as Lambda and IAM to provide secure, convenient access to private data. I'll also look at the new S3 Vectors feature and discuss pros and cons vs Kendra.

Speaker Bio:

James Scott is a results-oriented technology leader with a proven record of success delivering high-value solutions for diverse companies, ranging from start-ups to the Fortune 500. As NeuEon’s CTO and Cloud Strategy Practice Lead, James provides architectural leadership to help clients leverage cloud technologies to build scalable, reliable, cost-effective solutions for their organizations. He also guides clients to establish sound software development practices, including Agile processes, comprehensive automated testing, and DevOps.

6:00 - 6:30 pm: Mix and mingle
6:30 - 6:40 pm: Announcements and intro
6:40 - 8:00 pm: Main talk
8:00+ pm: (Optional) Dinner/drinks at Union