"Delay, Deny, Defend" by Jay M. Feinman

Join us to discuss the 2010 nonfiction book "Delay, Deny, Defend: Why Insurance Companies Don't Pay Claims and What You Can Do About It" by Jay M. Feinman!

We'll be talking about the book and whatever subjects that discussion leads into. You don't have to finish the book to attend. You can also talk about one of our previous books if you missed an event. Hope to see you there!

Note that our upcoming events in November and December will be moved to the first and third Wednesdays to avoid the holidays.

Almost all of the books chosen for this group should be available in either the Pioneer or Metropolitan library system. Get a library card if you don't have one! You can also access eBooks and audiobooks from the library with the Libby or Hoopla apps.
https://pioneerlibrarysystem.org
https://www.metrolibrary.org

••••••••••••••••••••••••••••••••
Over the last two decades, insurance has become less of a safety net and more of a spider's sticky and complicated, designed to ensnare as much as to aid. Insurance companies now often try to delay payment of justified claims, deny payment altogether, and defend these actions by forcing claimants to enter litigation.

Jay M. Feinman, a legal scholar and insurance expert, explains how these trends developed, how the government ought to fix the system, and what the rest of us can do to protect ourselves. He shows that the denial of valid claims is not occasional or accidental or the fault of a few bad employees. It's the result of an increasing and systematic focus on maximizing profits by major companies such as Allstate and State Farm.

Citing dozens of stories of victims who were unfairly denied payment, Feinman explains how people can be more cautious when shopping for policies and what to do when pursuing a disputed claim. He also lays out a plan for the legal reforms needed to prevent future abuses. This exposé will help drive the discussion of this increasingly hot- button issue.
••••••••••••••••••••••••••••••••