Discover how a high-tech manufacturing customer leverages Oracle Integration


Details
Discover how a leading high-tech manufacturing customer leveraged Oracle Integration Cloud to:
• image enhance self-service capabilities with direct, relevant answers
• Reduce customer effort and improve CSAT
• Lower service costs by enabling agents to focus on complex queries
• Boost revenues by automating product promotion during service interactions
This session will walk you through a compelling real-world success story through the lens of Oracle Integration Cloud (OIC) and key Oracle Cloud Infrastructure (OCI) components.
You’ll gain a deep dive into the architecture, core functionalities, container instances, Generative AI applications, and OpenSearch capabilities—culminating with how OIC orchestrates the data ingestion process.
Speakers:
Jake Patterson, AI & OCI Specialist, Boxfusion Consulting
Jürgen Kress, Director Product Management, Oracle
Schedule: Wednesday, 9 July 2025 11:00 AM – 12:00 PM (Paris time)
For details please visit the webcast registration page here. https://bit.ly/oicjulyemea2025

Discover how a high-tech manufacturing customer leverages Oracle Integration