Empathy-led Product Security

Is it possible for a hacker to empathetically work with software teams?
What does this even mean? How do you grow from Pentesting or AppSec into Product Security?

Christian has been involved in the security industry for a bit (meaning: he's job hopped a lot), and always comes back around to the importance of people relationships and empathetic collaboration when you're trying to get sh*t done, securely.