Product documentation gaps and opportunities
Details
Join us for a collaborative session focused on identifying and closing key gaps in our product documentation. As our product evolves, so must our documentation—ensuring it effectively serves a wide range of users from first-time customers to advanced technical teams.
This meetup will be an open forum to explore:
- Where users struggle most: Based on feedback, support tickets, or onboarding friction.
- Missing or outdated content: Are there areas of the product that lack coverage or have stale documentation?
- Persona alignment: Are we tailoring documentation for different roles (e.g., developers, security admins, integration engineers)?
- New opportunities: What emerging features or integrations need better documentation support?
- Self-serve enablement: How can our docs better reduce support burden and accelerate user success?
This is your opportunity to voice ideas, highlight pain points, and influence how we shape a more complete and user-centric documentation experience.
### 🎯 Who Should Attend:
- Product Managers
- Technical Writers
- Engineers
- Developer Advocates
- Support & Solutions Teams
- Anyone passionate about improving the customer experience
### 🧩 Outcomes:
- A prioritized list of documentation gaps
- Ownership assignments and next steps
- Ideas for structural improvements and content strategy
Let's work together to build documentation that not only explains features—but empowers users.
SaaS (Software as a Service)
Technical Writers
Product Documentation
