Service Cloud + ChatGPT: Supercharge Chatbots with AI

Join us for an exclusive live demo showcasing how #ChatGPT-powered AI chatbots are transforming customer service experiences within #Salesforce Service Cloud. In this session, you’ll see real-world use cases brought to life with intelligent automation, identity verification, document processing, and seamless case routing.

Use Cases Demonstrated:
📌 Seamless Identity Verification & Appointment Booking – A financial services chatbot uses live photo capture and AI facial recognition to verify a client’s identity, match records in Salesforce, and book appointments synced to Google Calendar.
📌 Proof-of-Payment Recognition & Smart Routing – A chatbot uses OCR and LLMs to scan wire-transfer confirmations, update Salesforce case records, and escalate to live agents via Omni-Channel when needed.

👥 Who Should Attend:
This webinar is ideal for business owners, service leaders, innovation teams, salesforce admins and users, and customer experience professionals looking to enhance service automation and reduce agent workload using AI.

📅Date: August 7
⏰ Time: 12 PM CST

🎓 What You’ll Learn:
• How AI chatbots integrate with Salesforce Service Cloud and Omni-Channel
• Real-time automation of identity and document verification
• Reducing case resolution time with smart data extraction
• Best practices for deploying AI-driven service bots