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Save 25% Operations Time: How to Optimize Business Process Management in Jira

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Save 25% Operations Time: How to Optimize Business Process Management in Jira

Details

Without an established process, every travel request feels like reinventing the wheel – draining time and energy from your operations team. The good news? It can (and should) be different! Join us for a real-world case study and learn how Railsware optimized business travel in Jira with Smart Checklist, bringing clarity, speed, and consistency to the workflow.

Handling business travel shouldn’t feel like starting from scratch every time. But without a structured process, it often does – pulling in multiple teams, missing key details, and spending hours in back-and-forth just to get a single trip approved.
That’s exactly the challenge Railsware faced. And the solution? A lightweight, scalable travel process template built directly in Jira using Smart Checklist.
In this session, you'll hear from Railsware’s Operations Lead on how they designed a structured, reusable process for managing business travel requests. The result: fewer delays, less manual effort, and a lot more clarity.
What you’ll learn:

  • Why ad-hoc travel requests slow everything down
  • How to build a standardized travel process in Jira using Smart Checklist
  • Real-life steps Railsware took to save time and streamline approvals
  • How Smart Checklist helped reduce request processing time by 25%

Agenda

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Speakers

Oleksandra Kravets - TitanApps (Product Developer)

Oleksandra has 8+ years of experience in product development and she is passionate about structuring and automating repeatable processes in Jira.

Yuliia Savchuk - Railsware (Operations Lead)

Hosted By

Derrick Taylor David, Atlassian User Group Leader

Alex Johnson, Senior Software Development Engineer

Atlassian Expert for GoDady.
Primary focus on Jira and Confluence.

Josh Costella, Chief Operating Officer at XALT

Josh Costella, with over 20 years in tech, is an Atlassian Certified Expert Emeritus known for solving complex challenges for industry leaders like Siemens, Esurance, and Panera Bread. At Nextiva, as Atlassian Solutions Manager, he led transformative migrations and customized Atlassian implementations for 30+ support teams. At Atlassian, as a Senior Solutions Architect, Josh bridged Product and IT, driving internal innovations. As Senior Manager at Praecipio, he mentored consultants in Modern Service Management, elevating client success. Now, as COO of XALT, Josh oversees the expansion of its US entity, leading Atlassian strategy and enabling customers to get the most value out of their Atlassian investment.

Rodney West, Technical Practice Owner for Service Management

Summer Hogan,

My favorite quote is from Bene Brown and reads "Only when we are brave enough to explore the darkness, we discover the infinite power of our light." I am a results oriented product owner and enjoy working collaboratively with all members of the business and software development lifecycle in definition and validation of products, I am also a community leader and love helping others learn and grow in the tools we use everyday!

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