Hands-On Make.com Automation Workshop + Holiday Social

Date: Monday, December 9
Time: 4:00–6:00 p.m. (workshop) + Holiday Social immediately after
Location: Celonis (make.com office), Raleigh, NC
Are you still moving work forward with emails, spreadsheets, and “Who’s got this?” messages in Teams or Slack?
This December, PM Network Alliance is partnering with the **make.com** team for a hands-on workshop on building real workflow automations that you can take back to your organization the next day.

### Why this session matters

We’ll focus on practical use cases you’re likely already struggling with:

• Automating intake and approvals (requests, tickets, change orders, onboarding, etc.)
• Connecting tools like Teams, Outlook, Jira, Monday.com, ServiceNow, SharePoint, HubSpot, and others
• Reducing manual status chasing and handoffs between teams and systems
• Turning repetitive PM/ops tasks into repeatable, trackable workflows
• Giving AI agents a clear “lane” to work in instead of ad-hoc experiments

Bring the processes that eat your time today — we’ll help you map and automate them live.

### What you’ll learn (4:00–6:00 p.m. workshop)

With guided, step-by-step instruction and on-site support from the **make.com** team, you’ll learn how to:
Connect an AI agent to your workflow

• Where agents add value (and where they don’t)
• How to safely route tasks, data, and decisions through an agent
• **Set up a workflow in make.com**
• Trigger types (forms, emails, webhooks, system events)
• Choosing the right pattern for your use case
• Configure and harden a workflow
• Routing logic, conditions, and error handling
• Logging, notifications, and simple guardrails for production use

You’ll also walk away with:

• A live automation or proof-of-concept built around your own use case
• A free make.com account to continue building after the event
• A simple checklist for evaluating future automation opportunities in your portfolio
• A clearer picture of how PMs and product/ops leaders can own the automation roadmap (without waiting on a huge IT project)

### Prerequisites for the hands-on workshop

To get the most out of the 4:00–6:00 p.m. session, please make sure you:

• ✅ Have a make.com account
• You’ll receive access details via the registration link, but please make sure your account is active before you arrive.
• ✅ Bring your own laptop
• This is a working session. Tablets alone won’t be ideal — a full laptop is strongly recommended.
• ✅ Have at least one data source/use case ready
• Examples: a SharePoint list, Excel/Google Sheet, Jira board, ticketing system, CRM, or internal form.
• Bring login access and a simple process you’d like to automate (intake, approvals, notifications, status updates, etc.).

### Holiday Social (after 6:00 p.m.)

Immediately after the workshop, we’ll roll into a PMNA holiday social for networking, war stories, and comparing notes on how everyone is using AI and automation going into 2025.

### How to join

There are two steps to secure your spot:

1. Submit your application to attend the hands-on session
   (We’re limiting seats to ensure 1:1 and small-group support.)
   👉 Apply to Attend the Hands-On Automation Workshop
   Application for workshop
2. Register for free make.com account
   👉 Register for the Workshop (4–6 p.m. + free make.com account)
   FREE Make Account

Who should attend

• Project, program, and product managers
• Ops leaders and process owners
• Power users / citizen developers on Microsoft 365 or other SaaS tools
• Anyone responsible for delivery who wants to automate more and chase less