Talk to Your CRM: Voice-Enabling Sales Updates using OpenAI

Tired of chasing sales reps for CRM updates? So are they. In this hands-on meetup, we’ll explore how to build a voice-enabled application that allows sales reps to talk to Zoho CRM instead of typing. By integrating OpenAI voice agents and Zoho’s API, we’ll show how to create a seamless experience where reps can log calls, update deals, and check pipeline status—simply by speaking.

This session is perfect for:

• Sales operations leaders looking to increase CRM adoption
• Developers building productivity tools for sales teams
• Anyone curious about the intersection of ChatGPT, voice agents, and CRMs

We’ll cover:

• A quick intro to Zoho CRM’s API capabilities
• Tools for building voice interfaces (i.e. OpenAI and Whisper)
• Live demo: voice commands updating and querying Zoho CRM
• Code samples and best practices

Let’s put an end to the age-old problem of delayed sales updates—one conversation at a time.