Product is... creating a trust gap - BUY TICKETS ON LUMA
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⚠️⚠️ TICKETED EVENT - BUY TICKETS ON LUMA EVENT PAGE ⚠️⚠️
Product Is… is tackling something that keeps a lot of product teams up at night.
AI products are shipping faster than users are learning to trust them. In some industries, that gap is getting dangerous.
Tom Blower, Chief Product and R&D Officer at Agreena, has spent his career building AI products in sectors where the stakes are real - healthcare, agriculture, climate tech. He knows what it looks like when a product gives the right answer and the user still doesn't act on it.
This event will be on the seventh floor at Synechron's office, 35 Gresham Street, London, EC2V 7QB. A massive thank you to Synechron for providing the venue.
Doors open at 6:30 PM, we kick off at 7:00 PM, and wrap up by 8:30 PM. Drinks and snacks will be provided. Come ready for proper discussion, new connections, and ideas worth thinking about.
--- THE THEME - PRODUCT IS... CREATING A TRUST GAP ---
AI products are getting better at a rate that is genuinely hard to keep up with. But capability and trust are not the same thing.
Think about a farmer. They have decades of lived experience in their soil, their land, their seasons. An AI tool tells them to do something different. What happens? Often, nothing. Not because the AI is wrong, but because trust has not been earned.
This is not a niche problem. It shows up in healthcare, in finance, in anywhere that human expertise has been built over time. Product teams are shipping features that users are quietly ignoring. The question is why, and what to do about it.
We will be exploring how product teams build trust in AI when the people using it have good reason to be sceptical. How do you design for adoption when lived experience is the competition? And when speed of development is part of the problem, how do you slow down in the right places?
The central question for the evening: can AI earn trust in industries built on lived experience?
Come ready to pick a side.
--- THE SPEAKER - TOM BLOWER ---
Tom is Chief Product and R&D Officer at Agreena, a FinTech, AgTech and ClimateTech platform that helps farmers and corporations unlock the value of nature. At Agreena, Tom has led the development of Agatha, an AI advisory tool that gives farmers data-driven guidance tailored to their land - built on satellite data, remote sensing, and a deep respect for what farmers already know.
Before Agreena, Tom was VP of Product at Kry and Livi, where he built digital and physical healthcare products used by millions of patients across Europe. Before that, he led product at Ada Health, the AI-powered symptom assessment app with over 10 million downloads and the number one healthcare app in 120 countries.
Tom started his career at Dyson, where he spent nearly a decade in R&D and product design, winning a Red Dot Award along the way.
He has shipped AI products to some of the most trust-resistant user groups on the planet. He has a lot to say about it.
-------- ABOUT 'PRODUCT IS...' --------
PMs, UX & UI designers, user researchers, developers - you like to dream big when it comes to digital products… Now it's time share your perspective!
'Product is…' grounds itself in informed, knowledgeable context and healthy conversation - vital ingredients to tech success. One keynote speaker sets the tone on a theme of less travelled subject matter before all attendees add their perspective during the second half of round table-style discussion.
Don't expect standard tech meetup fare like "How to improve your CV/Portfolio for that dream job at Facebook" or "How this new framework/approach will improve your workflow" - this meetup is food for the mind, but also a place to meet like-minded big-thinkers! We welcome everyone who works in tech - EVERYONE has a valuable perspective that we learn from.
-------- WHY WE CHARGE FOR TICKETS --------
We do not aim to make a profit from this meetup, our goal is to create healthy and interesting conversations, meet new people and make new connections. Speakers and the organising team give up their time free of charge to ensure the events are enjoyable for all. A charge is required for attendance - this allows the organisation team to cover overheads, plus food and drink for the evening. To be clear, we're working towards lowering our costs as much as possible to keep ticket prices as low as possible.