Shipping AI You Can Trust

ProductTank DFW – February Meetup

🗓️ Monday, February 3
🕡 6:30–8:00 PM
📍 Improving, Plano, TX

🚀 ProductTank DFW is back for another exciting year of learning and connecting! We are excited to welcome AI expert Kashif Merchant who will provide a practical framework for shipping AI that you can trust. AI isn’t the product—customer trust is.

As AI becomes embedded in core products, especially in regulated industries, scaling “helpful” AI without the right guardrails can create real customer and business risk. In this session, Kashif will share a customer-experience-first framework for shipping AI responsibly.

Kashif is a senior AI Product Leader with 11+ years of experience building and scaling enterprise AI, GenAI, and agentic systems. He currently leads AI Strategy and Multi-Agent Systems at WEX, where his teams have delivered $50M+ in new revenue and significant productivity gains through AI-powered products.

You’ll learn:

• Practical principles for designing trust into AI products
• A field-tested control stack covering scope, knowledge, tools, data, escalation, and observability

We’ll also do some hands-on work applying the framework to a real AI use case.

Perfect for PMs and product leaders working with AI today—or planning to soon.

Food and beverages are provided. Be sure to register, we look forward to seeing you!