Club Meeting and From Silos to Triumph, Marc Haine (Earn 2 PDUs)

Synopsis

At every level of an organization, we have silos. In our workplaces, they can be called departments, work teams back-of-house, front-of-house, or shifts.

As leaders and employees, we even create our own silos: My team, my space, my time. Silos are not necessarily bad. They can also be called community and belonging and shared beliefs.

Successful organizations know how to bridge silos. They know how to create positive, creative collisions that expose the essence, capacity and understanding of our people.

In this enlightening presentation, customer and employee experience strategist Marc Haine will uncover the pitfalls of silos (whatever their form), and provide the five keys required to unlock empathy, understanding, communication and cross-functional collaboration required to increase employee engagement, employee retention and increased employee productivity, where people shine in their superpowers.

Biography

Marc Haine is a customer and employee experience strategist, keynote speaker, consultant, and author of Lights! Camera! Action! With 35 years of experience in hospitality, retail, and other customer-facing industries, Marc has created unique frameworks to help organizations build lasting connections to become THE brand of choice.

Marc’s energetic, humorous, and authentic delivery makes him relatable and fun. He empowers business operators with unique tools to create jaw-dropping, show-stopping experiences their customers and employees deserve.

Marc’s podcasts, Marc Haine Live and Experience Leadership: The Small Business Podcast, have over 185,000 views worldwide.

Marc is the Community Spirit Award recipient in his local community. He is the co-founder of Go Pro Speakers Toastmasters, and president of several non-profit organizations, such as: Walk the Talks, East of 60 Productions Society, and sits on the national board of the Canadian Association of Professional Speakers (CAPS).

During his free time (if he has any), you can find Marc tossing a mean pizza, or showing off his sourdough mad skills. If you are lucky, you might even see him on a comedy stage near you. Marc lives in the quaint town of Devon, Alberta with his beautiful wife and his menagerie of pets.

Welcome to Project Managers United Toastmasters!

Project Managers United Toastmasters (PMUT) offers a unique blend of Project Management and Toastmasters, designed to help individuals interested in project management improve their communication and leadership skills. Guests are always welcome to join and experience our meetings, whether you're new to project management, seeking to enhance your skills, or looking to expand your network.

Our meetings are structured to offer maximum value to both paid members and guest attendees:
· One hour is dedicated to a traditional Toastmasters meeting.
· The other hour is typically reserved for our featured PM Forum Speaker, who may present either in the first or second half of the meeting, depending on their availability and preference.

Meeting Format:

• Join the call at 5:55 PM EST (Toronto, Ontario, Canada).
• The meeting starts promptly at 6:00 PM EST and concludes at 8:00 PM EST.

Optional: After most meetings, several members stay online for a few minutes to answer questions about becoming a paid member of Project Managers United Toastmasters. We talk about Toastmasters' Educational Pathways and share our personal experiences with the club. It’s a fantastic opportunity to network informally and get your questions answered. Come experience the PMUT difference!

Paid Members receive quarterly consolidated PDU Claim receipts, which simplify tracking your attendance and roles for submission to PMI. Each two-hour meeting is worth two professional development units.

Note: There is no fee for guests to attend our meetings.

RSVP on Meetup to secure your virtual seat and access the Zoom link!