Managing conflict - a key project management skill - Dev Ramcharan (Earn 2 PDUs)

SYNOPSIS

Where human beings are interacting, conflict is inevitable. Most of us fear that word and can cite situations we would rather never experience again. But the reality is that conflict, when we approach it with a way of framing it and working through it, can be an opportunity for creative outcomes, enhanced and deepened relationships and a heightened ability to read between the lines of people’s reactions and concerns. Rather than flee conflict, we can find ways to embrace it and grow though it, strengthening leadership muscle and resilience.

BIO
Dev Ramcharan is a Program Director at TD Bank and has trained teams internationally on Emotional Effectiveness in the workplace. He has been interviewed multiple times for PMI’s Project Management Journal as an expert in Emotional Intelligence. Dev has been a Project Manager leader for over 20 years.

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Welcome to Project Managers United Toastmasters!

PMUT Toastmaster club is a unique combination of Project Management and Toastmasters that help people interested in project management become better communicators and stronger leaders.

As a Project Managers United Toastmasters member, you can earn up to 2 PDUs each meeting!

• Earn Professional Development Units (PDU’s) or training credits for PMP certification by attending meetings including the PM Forum

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