Level up your Service Management: AI & Automation with SolarWinds ITSM

In this webinar on Thursday 7th September, you will discover how SolarWinds® ITSM can bridge communication gaps and shorten resolution times by bringing together the right components – people, processes, and information – into one shared workspace for collaborative problem-solving.

Learn how SolarWinds Service Desk can improve collaboration through its ChatOps integrations with Slack and Microsoft Teams, allowing end users to request and receive support from within the chat platform of their choice at no additional investment or cost for organisations.

#### Native incident resolution features

Learn how integrating simple, yet vital, capabilities into a service desk platform can reduce time to resolution.

#### Service Desk Automation

Understand how the right ChatOps tool allows more control over building complex automation workflows to trigger at specific thresholds, like when network performance dips below SLA.

#### How ChatOps integration brings people, processes, and problem-solving together

Learn how ChatOps can bridge communication gaps and shorten resolution times.

#### Live demonstration & Q&A session

SolarWinds Solutions Architect (ITSM) – Sean Sebring, demonstrates Virtual Agent Premier, Runbooks and AI ChatOps.