Join fellow Atlassian product users, ITSM practitioners and Atlassian teams for an event focused on helping teams improve their service management practices. Get ready to sharpen your skills, and see how Community members deliver exceptional service experiences—and how you can do the same!
We'll also be sharing a recap of the keynote from Atlassian's High Velocity event in Sydney that will include how you can end bad service management with Jira Service Management.
Be sure to RSVP through the link below and share this registration page out with your network. We can’t wait to see you all there!
Agenda
9:00 AM: Registration
9:30 AM: Introduction & IceBreakers
10:00 AM: Welcome Note by Community Leaders
10:10 AM: Keynote by Deepthi Aynumpudi
Bridging Service Management and AI for Enterprise Excellence and take away from Atlassian's High Velocity event in Sydney
10:50 AM: Break
11:00 AM: 'Enterprise Service Management' by Thompson Cherian
Enterprise Service Management
11:50 AM: Break
12:00 PM: 'JSM Case Study' by Vedant Kulkarni
How Sony Music Publishing Streamlined Complex Processes Across 4M+ Songs with Jira Service Management
12:50 PM: Networking & Lunch
3:00 PM: Wrap up
