Redefining Customer Support By Creating a World Class Experience

Retail sales continue to migrate online at an increasing rate. As a result, more and more online shoppers expect retailers to offer online sales and support. During our next eCommerce roundtable, we'll learn from two industry experts how to truly serve and delight customers to keep them coming back again and again.

• Tips for turning a nightmare shopping experience into a customer for life
• Decrease cost, increase efficiency
• Essentials tools that are key to your customer service toolkit
• How to measure and identify your best-performing agents

Featured Panelists include Justin Winter - CEO & Co-Founder, Boostopia and Jonathan Keane, CEO & Co-Founder, CustomerHD

Beer and snacks provided!
For more details & to RSVP: http://bit.ly/rdu-ecomm