Performance Analytics: Introduction to Indicators and Reporting

Join us on March 27, 2024, for a MeetUp event focused on a fascinating aspect of Performance Analytics: Indicators. ServiceNow’s Indicator functionality allows for historical data collection that can be used in reporting across the platform. If you have a need to track data across long period of time, this skill set is a must-have! We’ll be discussing what an Indicator is and how it is configured, as well as the various types that exist and what use cases they fall under. Then once we’ve collected the data, we’ll dive into how to use that data to show off the history of your records in both Workspace and in Dashboards. Coming out of this meeting you should have a comprehensive understanding on how to record data automatically, keep track of multiple historical periods, and create impressive sparkline reports. Indicators are a valuable tool that can elevate your reports to the next level. So, make sure you come on by and learn all the tips and tricks to take advantage of them!