Automating with ServiceNow ITSMPro Tuesday, Dec-08-2020
Details
Please join us for our next ServiceNow Bay Area Remote/Virtual/ Meet-up over Zoom on Tuesday, December 8 th 2020 - from 10:00 AM - 10:30 AM
PLEASE NOTE THIS IS A VIRTUAL MEET-UP - ZOOM / Meeting Info
https://us02web.zoom.us/j/4755380236
Presenter:
Satish Jipster - ServiceNow Certified (Admin, ITSM and Customer Service) with 15 plus years of experience in ITSM, ITOM and CSM Applications.
AGENDA
Topics to be covered will be:
-What is ITSM Pro
-Overview, Challenges, Benefits
ITSMPro - Applications
>Virtual Agent
>Predictive Intelligence
>Performance Analytics
>Continual Improvement Management
>ServiceNow Owner Workspace
>Vendor Manager Workspace
-Tools & Resources
-Questions
Thanks & Regards
Satish Jipster
