Seattle Community Event: Explore Product Ops & ESM Automation with AI

Join us at the Atlassian office for great conversation, tasty food anddrink, and two fantastic presentations from local Atlassian super users.

Presentations will begin at 6:30pm.

Product Ops in the Age of AI: Automate the Mundane, Accelerate the Meaningful

Presenter: Nicholette Daniel

AI is starting to reshape how product teams operate—but what does that really mean for Product Ops? In this interactive session, Nicholette will share emerging ideas and areas she's experimenting with (or itching to), from automation to augmentation. More importantly, we want to hear what others are trying, seeing, or wondering. This will be part exploration, part group brainstorm on how we evolve the role of Product Ops in an AI-powered future.

Takeaways:

Where AI can (and should) step in: from status reporting to backlog hygiene

Real examples and experiments that have shown promise

A shared discussion on opportunities, risks, and what’s next for Product Ops with AI in the mix

ESM - How Automations and AI Can Help You Get #@!% Done

Presenter: Mikael Sandberg

Since the introduction of the “END BSM NOW!” initiative by Atlassian in 2023, Enterprise Service Management (ESM) has gained significant attention. But what exactly does ESM entail? In this session, we will explore the crucial roles of automations and AI within ESM, supported by numerous examples. Additionally, we will highlight some new features in Jira Service Management (JSM) designed to enhance your productivity.

Takeaways:

Discover how automation can streamline repetitive tasks

Explore examples of how automations can boost team productivity

Gain insights into the future of AI and Rovo in the ESM landscape

Agenda

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Speakers

Nicholette Daniel - CloudBees (Director of Product Operations)

Mikael Sandberg - Arthrex (Sr. Application Analyst)

Hosted By

Lisa Dawson, Director of Program Management

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Global Partner

Atlassian (http://atlassian.com)
Millions of users globally rely on Atlassian products every day for improving software development, project management, collaboration, and code quality.

For over a decade, Atlassian customers have come together to network, share ideas, solve problems, and find new ways to use Atlassian products. Today, more than 15,000 people take part in Atlassian community events in more than 30 countries.

Complete your event RSVP here: https://ace.atlassian.com/events/details/atlassian-seattle-presents-seattle-community-event-explore-product-ops-amp-esm-automation-with-ai/.