Designing with Playfulness: Shuffle, Adapt & Innovate with Cards as Design Tools

Service Design can be playful. Very playful.
From Lego scenarios to boardgames and card decks, many service designers in the world use a wide array of playful tools to solve their everyday dire design and business challenges.

To this point, cards decks have seeped into our work. From creative thinking decks to poker planning cards used to estimate points, to cards decks that catalog various research & design methods—it seems there's a professional card deck for just about every situation. But can we do more with this analog medium? And how might we adapt patterns common to board games for use in service design activities? Speaker Stephen P. Anderson will give us a sneak peek at his latest project, where he has identified and cataloged dozens of card patterns, patterns we can adapt and use in our day to day work! Join us, as we explore game-like possibilities for common service design challenges.

• A little bit about Stephen Anderson
Stephen P. Anderson is a speaker and author who spends too much time thinking about visual collaboration, how people learn, and board games; not necessarily in that order. Oh, and he’s on a mission: To make learning the hard stuff fun, by creating ‘things to think with’ and ‘spaces’ for generative play. Through custom-designed toolkits, on-site and remote training, and via The Mighty Minds Club, Stephen helps teams and individuals work through difficult situations. Stephen currently works at MURAL, where he explores new ways an increasingly digital and hybrid workforce might collaborate together. As a keynote speaker, Stephen continues to challenge and inspire audiences as he exposes the quirky connections between games, play, learning, interactive visualizations, and other exciting topics.

Check out Stephen's newest book
Figure It Out: Getting From Information to Understanding has been described as an epic journey that will “change the way you see the world” and “required reading for designers and anyone else who needs to explain things.”

> We will have a moderated live Q&A session for all attendees who wish to ask specific questions to Stephen.

> Tuesday August 29, Noon (US CT)
[https://us02web.zoom.us/j/85462066501?pwd=eGZ2NDBSYS9WLy8rSmxFbmN5VjF6Zz09](https://urldefense.com/v3/https:/www.google.com/url?q=https3A2F2Fus02web.zoom.us2Fj2F854620665013Fpwd*3DeGZ2NDBSYS9WLy8rSmxFbmN5VjF6Zz09&sa=D&ust=1691422560000000&usg=AOvVaw15cki-R6lsq_4jcu0kDCuH;JSUlJSUlJQ!!Jrgwm_wKFTPpVg!JxBy-ay7Jg-Q2n7kbUoVqlS7VZsru8298ytrX70ou_8DN1WO8ZW7wKcyGPfoE4ZmPPvX_BlvLIrf7uI-gJnA1zLLd70X9A$)
Meeting ID: 854 6206 6501
PW: 904158