Join Service Design DC for a community movie night focused on learning, reflection, and connection through two keynote presentations from last year’s Service Design Global Conference. SDGC25 brought the global service design community together around the theme “Business Transformation by Design,” exploring how service design can influence strategy, operations, and customer experience across organizations.
For this gathering, we’ll watch 2 selected talks from SDGC25, then open up a casual group discussion about what resonated, what feels relevant for our work now, and what these ideas might mean for service design practice in DC.
The 2025 conference centered on service design’s role in helping organizations navigate cross-functional transformation, making these talks especially relevant for practitioners working across systems, teams, and change.
What to expect
- Watch 2 selected presentations from SDGC25 together.
- Casual facilitated discussion after each talk.
- Time to connect with other service design and adjacent practitioners in the DC area.
Evening Agenda
6:00 P.M. - Doors Open + Socializing & Networking
6:30 P.M. - First talk highlights + conversation
7:15 P.M. - Second talk highlights + conversation
8:00 P.M. - Wrap up
Many thanks to our host and sponsor, MediaBarn!
Mediabarn’s customer-centric philosophy defines who we are.
In its simplest form, we are committed to applying Human-Centered Design (HCD) methods to understand customer needs, collect feedback, and use that feedback to improve services and products. Whether it’s for customers, citizens, or employees, our Experience Design Studio creates research-informed designs to improve the experience of every human involved.
