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DC Service Jam is back. This March, SD:DC is hosting the DC edition of Global Service Jam 2026 week. We are part of a worldwide movement of designers, strategists, and curious minds who come together to build real service concepts from scratch.

From Saturday March 14 to Sunday March 15, you'll work in a small team around a secret theme revealed at kick-off. No briefs, no client. Just hands-on design, rapid prototyping, and plenty of Post-its.

This year we're bringing AI into the mix. Throughout the weekend we'll look at how AI tools can support service design work, as a sensemaking tool, to build artifacts faster, and to push prototypes further.

WHAT TO EXPECT

Saturday March 14th

  • 9 - 10am: social / breakfast (theme reveal + team formation)
  • 10am - 6pm: full day of research, ideation, and prototyping (meals provided)
  • 6:30pm (optional): social / happy hour (nearby bar)

Sunday March 15th

  • 9 - 10am: social / breakfast
  • 10am - 12pm: finalize prototyping & storytelling
  • 12pm - 2pm: present your work and share what DC made with the world

WHO SHOULD COME
You don't need to be a service designer. If you're a UX or product designer, strategist, public servant, researcher, or just someone curious about how services actually work, you're welcome here.

LOGISTICS

  • Dates: Saturday March 14th & Sunday 15th (ending at 2pm)
  • Venue: SteamPunk, McLean, VA
  • Capacity: 50 spots only (first come, first served)
  • Attendee fee: $60* (covers meals, materials, and space)

* If the fee is a barrier for you, we have a limited number of discounted tickets available, just reach out to Sergio Venegas directly for a code.

WHAT TO BRING
✔️ An open mind and a willingness to make things
✔️ Laptop and charger
✔️ Curiosity about Service Design (no experience needed)

Follow SD:DC on LinkedIn and @DCServiceJam on Instagram for updates!

***
Many thanks to our host and sponsor, SteamPunk

Design. Disrupt, Repeat. Steampunk is anchored by a startup culture with a customer-centered delivery approach. We put our Federal government clients in the center of everything we design, develop, and deliver to drive high quality mission impacts and user experiences at speed.

Related topics

Events in McLean, VA
AI and Society
Design Strategy
Prototyping
Service Design
User Research

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