We're kicking off a new season of meetups with an evening of learning, sharing, and connecting with fellow practitioners from across the city.
This session will feature highlights from Knowledge 2025, including the big CRM announcement, as well as discussions on AI, automation, low-code development, and UX. We'll also mix in practical career and governance topics - plus plenty of time to meet new people and catch up with familiar faces.
Agenda (DRAFT):
Registration & Welcome
Featured session: ServiceNow's CRM Revolution - what it means for the platform and beyond
Possible deep dives (TBC):
- AI Agents & Agentic AI – showing up in every workflow
- Autonomous Ops – intelligence embedded into operations
- Low-Code/No-Code – empowering citizen developers
- Human + Agent operating model – new org designs and governance challenges
Possible Spotlight topics (TBC):
- Portal & Workspace UX makeover – a 30-minute design challenge
- GRC playbooks and trust frameworks
- Certifications and career pathways
We'll conclude with an open discussion & networking session, and you'll help us shape the agenda for future meetups.
Event details:
Date: September 23rd (To be confirmed; depending on RSVP numbers)
Time: 5pm - 8pm
Venue: TBC
To continue where we left off, appetizers and a limited number of drink tickets will be provided.
RSVP required; please RSVP ASAP so we can gauge attendance numbers and allow enough time to reserve the right venue. Please release your spot if you are unable to attend, enabling others on the waitlist to join.
What to expect:
✅ A community space to share ideas, challenges, and lessons learned.
✅ A mix of AI and non-AI topics to keep things balanced.
❌ No recruiting, sales, or marketing pitches.
We're looking forward to restarting the Calgary SNUG and making this a regular part of our community again.
