Does Change Management Need Innovation?

Please join us for this excellent presentation by Jason Little.

Before he was an ‘official change agent’, Jason wanted to replace 3 feature and customer support tracking systems with 1 system. Jason was the professional services manager and it was annoying to have to login to 3 systems to do his job. He was in a position of authority, but knew mandating this would never work so he bought lunch for the teams so they could talk about it. Long story short, most didn’t care and the majority also found it was annoying to move tickets back and forth.

At the time of writing this in early January 2025, we’re seeing all the pundits coming out with predictions of what the next big thing in change management will be. How can we separate the signal from the noise? Fads will always come and go, but good change management lives or dies based on how you interact with the world around you. Tools & practices matter to an extent, your intuition might matter a little more. In this session we’ll explore the 5 Universals of Change and why the leaner, and simpler your approach to change is, the better off you’ll be.

Jason is the founder of Lean Change, author of The Six Big Ideas of Adaptable Organizations, Change Agility, Lean Change Management, From Skeptic to Strategist: Embracing AI in Change Management and Agile Transformation: A Guide to Organizational Change. In addition to revolutionizing the world of change, he’s also CTO of Spero Careers Canada, a company dedicated to solving the autism employment crisis.