Referrals, Renewals and Loyalty Programs: Zoom Webinar


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Referrals, Renewals, and Loyalty Programs: Loyalty That Pays – Leveraging Trust to Fuel Long-Term Revenue
Business owners, creative consultants, and sales professionals are always looking for smarter ways to grow—and that often starts with the customers you already have.
From one-person consultancies to service firms and sales-driven teams, this session will highlight what works, what doesn't, and how to build systems that keep clients coming back—and bringing others with them.
We’ll cover:
- How to generate referrals naturally, without awkward asks.
- What makes a compelling renewal offer that increases client lifetime value.
- Loyalty strategies that reward great clients and build long-term relationships.
In this expert discussion, you'll hear from seasoned business owners, coaches, and business support professionals who have helped hundreds of entrepreneurs leverage existing customers and clients to fuel long-term growth.
Together, they’ll unpack how referrals, renewals, and loyalty programs can drive consistent, scalable growth for business no matter what the industry.
Meet the Panelists.
- Abiona Harper, Columbus Chamber of Commerce, Programming and Membership Specialist
- Ariana Olloa- Olavarrieta, City of Columbus, Small Business Coordinator
- Dr, Erika Pryor, EPIC Learning Today, Founder + Expert Trainer
This webinar is a live Zoom event.
ABOUT. Smashing Your Sales Goals is a Smashing Your Sales Goals: Sales Training program for business owners, creative consultants and sales professionals ready to initiate more sales conversations and close more deals without sounding “salsey” or pushy.
We currently offer a 10-week accelerator. Currently accepting applications for the Fall (Starts 9/30) cohorts!.
Apply Today! ---> https://bit.ly/smashtraining-app
Complete the application to reserve your spot today! Space is limited.
Scholarships are available for some Ohio-based residents and Ohio-based businesses.
Smashing Your Sales Goals is Sponsored by Accelerate Columbus, City of Columbus, Department of Development.

Referrals, Renewals and Loyalty Programs: Zoom Webinar