Jacob White: Unlocking Success: The Power of Customer Personas in Tech Startups

## Event Summary

Dive deep into the strategies that propelled companies like CrowdStrike to stellar heights—straight from the expert who was instrumental in their journey to a successful IPO. Jacob White, a maestro of Customer Success and Support, will be leading this transformative session.
When: During the upcoming AI hackathon
Where: SURF Incubator, 7th Floor, DocuSign Tower – Come for the insights, stay for the view (and the pitches)!
Jacob has not only helped CrowdStrike's Premium Support service skyrocket to a whopping $100m ARR but has also mastered the arts of building cohesive remote teams and optimizing operational efficiency. If your startup’s success is your destination, consider Jacob your expert navigator!
In this workshop, Jacob will cover:

• The essentials of creating powerful customer personas
• Leveraging customer insights for business growth
• Strategies for enhancing customer experiences to drive revenue

Sign up now to secure your spot and start transforming customer insights into your competitive advantage. Why just climb when you can soar? With Jacob's guidance, watch your customer strategies ascend to new heights!
Join us to gain invaluable insights that not only aim to please but also profit!
Who should attend? Startup founders, customer success managers, and anyone keen on turning customer satisfaction into their biggest growth lever.