How does Product Design influence Business?

Join us for one more remote meetup!
Register Here:
**https://careers.talkdesk.com/us/en/event/627bc199d601800008d1692a/How-does-Product-Design-influence-Business**

Hosted By Filipe Placido - Product Design Lead at Talkdesk

How can UX influence business? Kátia Serralheiro

UX is key to help businesses become successful, but how can we place UX at the heart of the business in order to have an impact? How can we communicate our work to make business sense? During this talk we will cover the key business areas UX can influence and tips on how UX professionals can create a voice that resonates with the business

How can design influence Talkdesk? Thiago Dias

The work of a Product Designer at Talkdesk teaches us that we do not work alone. Interactions with different stakeholders are part of our day-to-day, with product managers, developers, marketers, and the users themselves. Working with business expectations and aligning them with user needs is part of our job as designers and may not be an easy task. Doing research, discovering the insights, and planting the right seeds is a process that we have to improve every day.

Speakers:

Kátia Serralheiro
Katia is a UX professional with 12 years experience. She has worked for companies in 3 different continents, 7 countries and countless industry sectors. With a background in Design and Masters in HCI from Carnegie Mellon University, Kátia has become a UX director at age of 30, and went on to start a business, Serial Hero - providing UX consultancy for clients and UX secrets and time-savers for professionals like her.

Thiago Dias
Thiago is currently working on digital products at Talkdesk to improve the lives of people working in a contact center. With business and marketing experience, through advertising, e-commerce, digital agencies, and education, he looks to link his knowledge with the design process.

Register Here:
**https://careers.talkdesk.com/us/en/event/627bc199d601800008d1692a/How-does-Product-Design-influence-Business**

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For those who cannot attend live, this session will be recorded.