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C-R-M stands for Customer Relationship Management. At its simplest, a CRM system allows businesses to manage business relationships and the data and information associated with them.

in this meetup we will talk about crm in general,
crm on the cloud and I will present salesforce.com cloud CTR solution You can benfit frmo using the cloud and crm for any size and type of company read more about what is CRM
https://www.salesforce.com/blog/2013/01/what-is-crm-your-business-nerve-center.html

and short video about Salesforce Sales Cloud Overview Demo

https://www.youtube.com/watch?v=_bVCz2LnrBo

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