Stop Losing Leads. How to convert more enquiries into paying customers

As business owners, we all spend money and time generating enquiries, but too often, leads slip through the cracks. Missed follow-ups, messy spreadsheets, and no clear system mean lost revenue.

In this session, you’ll learn:

• Why most small businesses lose 20–40% of potential sales just from poor lead management
• Practical steps to track enquiries and follow-ups without adding more admin
• How to build a simple sales pipeline system that keeps customers coming back
• A live look at how smart CRMs can automate the hard work and boost conversions

Whether you’re in real estate, professional services, trades, or consulting, this session will give you practical tools to increase your sales without increasing your marketing spend.

Who’s this for?
Small business owners, consultants, and professionals who want to grow revenue, improve customer experience, and run their business more efficiently.