Unreasonable Hospitality (by Will Guidara)

What if excellence isn’t about doing things right, but about making people feel seen? In Unreasonable Hospitality - The Remarkable Power of Giving People More Than They Expect, Will Guidara challenges the idea that service is transactional, showing instead how going beyond expectations can transform ordinary moments into unforgettable ones.

Through stories from the world of fine dining and leadership, the book explores how generosity, intention, and creativity can elevate both business and human connection.

Together, we’ll reflect on what it really means to give “more than expected” in our work, our communities, and our everyday lives.

Important note: while it’s not mandatory to have read the book to participate, it’s advisable to have at least read/listened to a summary of the same, so there can be an informed and balanced group discussion of the topics.

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